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How can I use the online case tracking?
If you want to access the online case tracking through i-maps then follow the steps below.
1. Make sure that the case you want to view online has already been sent to be packaged. You will know if the case has been sent to be packaged
as there will be a red reference number within the case.
2. Click The Special Functions drop down menu.
3. Select Online Tracking.
4. This will then open up your packagers online tracking function. Your username and password will automatically be inputted into the fields so you will login to the online function straight away.
5. The case that you want to view will appear in the online tracking page and you can then just have a look at how the case is progressing.
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