i-map broker

Other FAQs

Here are some frequently asked questions about the i-map system.


1. How can I stop having to click Run every time I try to open i-maps?

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2. I have run Check for updates but my i-map has not updated.

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3. Dollar signs appear in my i-maps instead of Pound signs.

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4. Error message appears when trying to view reports.

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5. When I try to login into i-map an error message appears saying can't connect to imaps/MSDE.

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6. When I try to print an application form none of the client's information appears.

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7. When I try to create a task an error message appears.

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8. An error message appears when I try to run the check for updates saying the program is in use.

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9. Failed to get data for "charset" or similar message when starting i-maps.

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10. When I run the check for updates option an error message appears saying "The application failed to initialize properly (0xc000005) Click ok to terminate application.

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11. i-map is asking me to register again and I am already registered.

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12. Error connecting to i-map as can't see the network.

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13. I have tried to create a request letter but an error message appears saying "Sever cannot complete the demand".

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14. When I send to the packager an error message appears saying Casequery can't locate field "S".

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15. My Broker can't login to the case tracking as it says their password is wrong.

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16. Why can't I see all of my brokers in the broker screen?

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17. Why can't I access the Remortgages page within a case?

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