i-Maps - Intelligent Mortgage Application Processing

Maintenance FAQs

1. When I log into i-map a message appears telling me that my i-map is expiring

2. How can I update my i-map system?

3. How can I add a new user to my i-map system?

4. How can I add a lender to my i-map system?

5. How can I import my cases from my packager?

6. How can I change my i-map icon?

7. How can I create a new user group and move existing users into the new group?

8. I am in a case and there are no lenders in the lender drop down box.

9. How can I add a document to i-map?

10. Why can't I generate letters?

11. How can I clone a case?

12. How can I add a lender that my packager already has?

13. When I click to create a new enquiry not all of the Loan type buttons appear.

14. How can I add a solicitor to the database?

15. How can I make a document so that it is always required in the case processing screen?

16. I can't see the reports function as it is greyed out.

17. How can I edit the Case Fees section so that my types of fees always appear?