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Using the Software FAQs
1. I can't see the check for updates option
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2. How can I stop a message appearing telling me that I have a task to be completed?
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3. An incorrect message appears when I enter my login details.
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4. How can I clone a broker?
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5. How can market to my clients?
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6. Why can I still send documents to the Lead applicant although the broker does not allow direct contact to the client?
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7. How can I have a scrolling message on my i-map main screen?
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8. How can I change my columns within the cases screen so that only certain columns are visible.
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9. How can I scan documents into i-map?
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10. I have Broker briefcase but don't know how to use it.
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11. How can I print an application form?
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12. How can I create a letter within a case in i-map?
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13. How can I import a document that has been received from the enquirer?
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14. How can I find out what contact history I have had with one of my brokers?
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15. I have put an offered date into my case but when I
filter by case status the case does not appear with the offered cases.
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16. How can I create a task for a case?
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17. How can I use the online case tracking?
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18. How can I change the Broker within a case?
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19. How can I request that all the outstanding documents are requested to be sent to me?
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20. How can I delete a broker and reassign any cases they have to another broker?
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21. How can I attach to an email something that I have scanned into i-maps?
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22. How can I see a graphical report of how my company is doing?
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23. How can I see all my cases where the early redemption period is almost up?
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